The Role:
The Framework Manager is to lead, manage and develop an operational programme of work in line with the Company’s strategic objectives and its Values. They will be responsible for ensuring Company policies are implemented, monitored, and audited, ensuring resources are adequate for the workload, engaging in business improvement programmes and establishing and meeting customer needs.
Key Responsibilities:
Health, safety and environmental
Ensure Company policies and improvement action plans are effectively implemented, monitored and audited. Ensure all incidents are reported and investigated, with remedies implemented.
Monitor performance and safety requirements regularly and implement improvements.
Policy and strategy
Operate in line with Company policies and strategies and be proactive in promoting improvement locally. Secure new work on the Framework by leading the submission and settlement of tender and prequalification bids as required. Ensure effective risk management of business activities.
Resource and design management
Ensure design resources are adequate for the workload and that designs are delivered in an
economic and timely manner. Identify innovation and efficient solutions within the design investigation phase. Engage proactively in the principles of supply chain management.
Team leadership and development
Encourage team involvement in, and ownership of, the Framework objectives and related business improvement activities. Ensure clear roles and responsibilities are understood throughout the team and hold people properly accountable for their work. Encourage team spirit through the display of appropriate behaviour/teambuilding activities.
Operational performance
Reduce cost and maximise value and profit.
Ensure effective planning at all stages of projects.
Set clear measurable targets for performance expectations.
Manage risk throughout the life cycle of each individual project.
Ensure that all projects use programming as a key management tool.
Identify, monitor and reduce waste in all activities.
Identify and react swiftly to resolve problems before they escalate.
Financial performance
Prepare and operate project Commercial Reports in conjunction with the Commercial Team, implementing cost reduction measures where possible.
Ownership of financial project forecast controls and cashflows with monthly reports.
Ensure that all value and entitlement is identified, billed and paid.
Business improvement
Actively engage in continuous improvements.
Develop, maintain and measure performance against agreed KPI’s.
Carry out interim and post-contract reviews, both internally and with customers
Customer satisfaction
Establish good relationships and communication at all times and resolve issues and early
resolution of any potential problems.
Demonstrate to clients our added value (to them).
Key measures & targets:
Adherence to all deadlines set.